Privacy Policy

This Privacy Policy explains how PickPulse collects, uses, and protects information when you use the website, create an account, enter competitions, or submit predictions.

1. Information We Collect

We may collect your name, email address, account details, club selection, competition entries, prediction submissions, payment status, and basic technical information such as session data, IP address, browser information, and security logs.

2. How We Use Your Information

We use information to create and manage accounts, process competition entries, record predictions, calculate standings, identify winners, provide customer support, prevent misuse, maintain platform security, and operate PickPulse effectively.

3. Payments

Payments are processed by third-party payment providers. PickPulse does not store full card numbers or full payment card details. We may store payment status, transaction references, entry status, and related records needed to confirm participation and manage competition administration.

4. Clubs and Competition Administration

Where a player enters through a club, relevant entry and winner information may be used for competition administration, prize fulfilment, support, and record keeping.

5. Cookies and Sessions

PickPulse may use cookies or session data to keep users logged in, manage secure account access, preserve competition flow, and support normal website functionality.

6. Data Sharing

We do not sell personal information. We may share limited information with service providers where necessary to operate the website, process payments, prevent fraud, provide support, or comply with legal and administrative requirements.

7. Data Security

We take reasonable technical and operational steps to protect user information against unauthorised access, misuse, loss, or disclosure.

8. Data Retention

We retain information for as long as needed to operate the platform, manage accounts, maintain competition records, resolve disputes, prevent misuse, and meet legal, financial, or administrative obligations.

9. Your Rights

You may request access to, correction of, or deletion of your personal information, subject to legal, financial, security, and operational record-keeping requirements.

10. Contact

For privacy questions or data requests, please contact PickPulse through the website.